Integration Engineer, Metronome
Core
Lead technical implementations of Metronome, a usage-based billing platform, helping customers configure the system, design integrations with their business systems, and migrate data to realize value quickly.
Role type
Senior IC Integration Engineer (SaaS implementation)
Builds
Customer implementations of Metronome's usage-based billing platform
Domain
Financial infrastructure / SaaS / Usage-based billing
Required skills
SaaS implementation, requirements gathering, solution design, integration design, data migration, API integration, stakeholder management, project management, technical communication, process improvement
Preferred skills
Quote-to-cash processes, Salesforce/NetSuite/CPQ integration, software engineering background, program management, finance/billing tooling knowledge
Technologies
Metronome APIs, Salesforce, NetSuite, CPQ systems, Stripe ecosystem, CRM, ERP, payment systems, tax systems
Responsibilities
Conduct discovery and scoping for customer billing challenges; Support customers through the implementation lifecycle including design, testing, and launch; Configure Metronome's platform; Design integrations between Metronome APIs and customer business systems; Serve as liaison between customers and R&D; Partner with implementation managers to track progress and identify risks; Build relationships with customer operators and executives; Advise customers on pricing and packaging strategies; Ensure effective handoff to Customer Success and Technical Support.
Seniority
Senior, hands-on IC