Sr. Technical Solutions Engineer - Platform (Support)
Core
Provide technical support and resolve complex issues for the Databricks unified analytics platform, assisting customers in achieving strategic goals through guidance on the Big Data ecosystem.
Role type
Senior Technical Solutions Engineer (Platform Support)
Builds
Customer success on the Databricks Data + AI Platform
Domain
Big Data Computing / Cloud Data Platforms
Deliverable
client delivery
Required skills
Python, Java, Scala, SQL, Linux/Unix administration, Cloud platforms (AWS/Azure/GCP), Distributed Big Data Computing
Preferred skills
Expert level Python, Customer advocacy, Technical documentation
Technologies
Databricks, AWS, Azure, GCP, Python, Java, Scala, SQL
Responsibilities
Troubleshoot and resolve complex customer issues related to the Databricks platform; Provide best practices support for custom-built solutions; Deliver suggestions for improving performance in customer-specific environments; Assist with issues around third-party integrations; Coordinate with engineering and escalation teams; Participate in the creation and maintenance of company documentation.
Seniority
Senior, hands-on IC