Senior Product Manager, Chat, Video, and Collaboration Integrations
Core
Own and lead the development of integrations connecting Datadog with engineering tools (Slack, Teams, Jira, etc.) to enable bi-directional syncing, real-time alerts, and AI-driven agentic workflows.
Role type
Senior Product Manager (Platform & Integrations)
Builds
A platform of frameworks, APIs, and guidelines for chat, video, and collaboration integrations across Datadog products.
Domain
B2B SaaS, Observability, Developer Platforms, AI/LLM
Deliverable
production ML models | product features
Required skills
Product strategy & roadmap ownership, Integrations & API design, Stakeholder alignment across org boundaries, Strategic partner relationship management, Technical depth (webhooks, auth, rate limits, AI/LLM trade-offs), Enterprise IT operations complexity
Preferred skills
Experience with chat/collaboration surfaces (Slack, Teams) or ITSM systems (ServiceNow, Jira), Developer platform experience, Incident response or observability domain knowledge
Technologies
Slack, Microsoft Teams, Google Chat, Zoom, Google Meet, ServiceNow, Jira, Linear, AI/LLM, Webhooks, APIs
Responsibilities
Define strategy and roadmap for chat, video, and collaboration integrations; Build platform frameworks and APIs for product teams; Standardize bi-directional ticket syncing; Integrate AI capabilities using real-time contextual data; Deliver enterprise management features (identity, governance, security); Partner with internal PMs on OKRs; Engage with customers to translate needs into PRDs and roadmaps; Support Sales and Customer Success on strategic deals; Define and track adoption and revenue metrics.
Seniority
Senior, hands-on IC