Customer Support Specialist II
Core
Support customers and drive efficiency improvements using generative AI tools and copilots in daily workflows.
Role type
Customer Support Specialist II
Builds
Customer support operations and AI-driven efficiency improvements
Domain
Fintech / Customer Support
Required skills
Generative AI tools usage, Human-in-the-loop practices, Workflow optimization, Business output delivery, Efficiency improvement, Cost reduction, Quality assurance
Responsibilities
Use generative AI tools and copilots in daily workflows, Apply human-in-the-loop practices to deliver business-ready outputs, Drive measurable improvements in efficiency, cost, and quality