Presales Customer Engineer
Core
Trusted technical advisor and primary architect of the customer journey, bridging technical strategy and business value for enterprise clients.
Role type
Senior quota-carrying Customer Engineer (Presales)
Builds
Cloudflare architectures, bespoke solutions, and customer adoption blueprints for DNS, CDN, Zero Trust, and Network Security.
Domain
Internet infrastructure, Cloud Security, SaaS
Required skills
Enterprise network architecture design, SaaS metrics and quota management, complex technical discovery, solution deployment strategy, technical presentation, stakeholder management, Python/JavaScript/Bash scripting, API integration design
Preferred skills
AI/LLM workflow automation, prompt engineering, deep Internet fundamentals (BGP, DNS, TCP/UDP), Zero Trust concepts
Technologies
Cloudflare (DNS, CDN, Zero Trust, Workers, WAF), Python, JavaScript, Bash, Lua, Go, RESTful/GraphQL APIs
Responsibilities
Lead technical deep-dive discovery and map customer infrastructure to Cloudflare architectures; Define, scope, and deliver Proof of Concepts (PoCs) and technical evaluations; Carry variable quota tied to new business acquisition and account growth; Design structured migration and onboarding blueprints; Partner with Account Executives to own discovery, demos, and expansion strategy; Leverage AI agents to automate routine tasks like RFP responses and documentation.
Seniority
Senior, quota-carrying IC
