Bilingual Administration & Co-Pay Assistant/Assistant(e) Administratif(ve) et de Co-Paiements - Bilingue
Core
Administrative and reimbursement support for patients and healthcare stakeholders in a healthcare and pharmaceutical services environment.
Role type
Bilingual Administration & Co-Pay Assistant
Builds
Reimbursement processes and payment records for patients, pharmacies, and healthcare providers
Domain
Healthcare / Pharmaceutical services
Deliverable
client delivery
Required skills
Document processing, data management, patient follow-up, payment support, reporting, record maintenance, discrepancy identification, report compilation, error correction, stakeholder communication, adverse event reporting, compliance adherence
Preferred skills
Microsoft Office (Word, Excel, PowerPoint, Outlook), analytical skills, numerical skills, problem-solving, time management, business awareness of financial processes
Technologies
Microsoft Office Suite
Responsibilities
Process and support co-payment and reimbursement requests; maintain accurate patient and program files; collect and compile information related to coverage and claims status; review reports for errors and communicate updates; coordinate with third-party payment administrators; escalate reimbursement challenges and adverse events; prepare reports and documentation for stakeholders.
Seniority
Entry to Mid-level, hands-on IC
