Event Travel Manager
Core
Provide high-quality event travel management and personalized support to key clients, resolving travel issues and ensuring program objectives are met.
Role type
Senior IC Event Travel Manager
Builds
Event travel services for key clients
Domain
Travel industry / Corporate events
Deliverable
client delivery
Required skills
Group travel planning, GDS experience (Sabre, Amadeus, NDC), fare information management, project documentation, client relationship management, troubleshooting, multitasking
Preferred skills
Navan TravelXen knowledge, MS Excel/Word/PowerPoint/Google Suites, non-traditional shift flexibility, world geography knowledge
Technologies
Navan TravelXen, Sabre, Amadeus, NDC, MS Excel, Word, PowerPoint, Google Suites, Slack
Responsibilities
Assist travellers with personalized travel support and issue resolution, provide accurate fare information for bookings, coordinate program planning from post-sale to billing, maintain project documentation for compliance, troubleshoot issues using agent tools, support team leads
Seniority
Mid-level, hands-on IC
