Technical Writer (Contract)
Core
Create user-friendly documentation of processes and workflows for Justworks' HR platform by interviewing subject matter experts and coordinating knowledge intake.
Role type
Contract Technical Writer (Experience Design)
Builds
User documentation, process guides, and knowledge base articles for HR software clients.
Domain
HR Technology / SaaS
Required skills
Editorial content writing, knowledge management, journalism, interviewing SMEs, style guide adherence, process documentation, user-centric writing, cross-functional collaboration, adaptability
Preferred skills
Background in journalism or expository writing
Technologies
None stated
Responsibilities
Lead interviews with subject matter experts (in-person and virtual), write and edit documentation to maintain high quality, follow internal style standards, coordinate knowledge intake from stakeholders.
Seniority
Mid-level (4-7 years experience)