CareerPlan

Technical Writer (Contract)

New York, NYContract2026-10-28 → 2026-11-10
Hybrid

Core

Create user-friendly documentation of processes and workflows for Justworks' HR platform by interviewing subject matter experts and coordinating knowledge intake.

Role type

Contract Technical Writer (Experience Design)

Builds

User documentation, process guides, and knowledge base articles for HR software clients.

Domain

HR Technology / SaaS

Required skills

Editorial content writing, knowledge management, journalism, interviewing SMEs, style guide adherence, process documentation, user-centric writing, cross-functional collaboration, adaptability

Preferred skills

Background in journalism or expository writing

Technologies

None stated

Responsibilities

Lead interviews with subject matter experts (in-person and virtual), write and edit documentation to maintain high quality, follow internal style standards, coordinate knowledge intake from stakeholders.

Seniority

Mid-level (4-7 years experience)