Senior Restaurant Onboarding Specialist
Core
Manage the onboarding, menu setup, and photo experience for restaurant and retail partners in the German market.
Role type
Senior Onboarding Operations Specialist
Builds
Seamless onboarding and service experience for merchants
Domain
Food delivery technology / Restaurant operations
Required skills
Partner onboarding, cross-functional coordination, process monitoring, system mastery, goal setting, analytical thinking, critical thinking
Preferred skills
Sales, support, operations, or account management experience
Technologies
Monday.com
Responsibilities
Coordinate merchant onboarding and service experience across internal and external teams; Inform partners about processes and procedures via form, email, and phone; Monitor processes and track progress through software tools; Learn, master, and improve systems, tools, and processes
Seniority
Senior, hands-on IC