Senior Process Innovation Specialist
Core
Build a new process improvement and operational excellence team from scratch to enhance logistics efficiency, customer experience, and service quality through data analysis and on-site optimization.
Role type
Senior Process Innovation Specialist (Logistics Operations)
Builds
Efficient, scalable logistics operations and improved customer delivery experiences
Domain
Logistics / Supply Chain / E-commerce
Required skills
Process Improvement, Operational Excellence, Lean Six Sigma, Data Analysis, KPI Management, Dashboard Building, Cross-functional Collaboration, On-site Problem Solving
Preferred skills
Last Mile Logistics, Fulfillment Center Operations, SQL, Rapid-growth environment experience
Technologies
Excel, Google Sheets, SQL, Dashboard Tools
Responsibilities
Analyze logistics operations to identify efficiency and cost optimization opportunities; Design and execute process improvement projects; Build and track KPI metrics; Conduct on-site visits to logistics hubs to understand workflows and drive improvements; Collaborate with Taiwan and Korea teams on cross-departmental projects.
Seniority
Senior, hands-on IC