Supervisor de Operaciones Metro Fulfillment - Mercado Envíos
Core
Supervise operational teams and fulfillment processes (inbound/outbound) to ensure inventory accuracy, SLA compliance, and cost efficiency for Mercado Libre's logistics platform.
Role type
Senior Operations Supervisor (Logistics/Fulfillment)
Builds
Inventory management and delivery solutions for Mercado Libre sellers and buyers across Latin America
Domain
E-commerce logistics and fulfillment
Required skills
Team leadership, operational KPI management, inventory accuracy control, process optimization, data analysis, stakeholder management
Preferred skills
AI tools proficiency, advanced analytics, high-velocity environment experience
Technologies
SQL, BigQuery, Tableau, Data Studio, Looker, WMS, TMS, Google Suite
Responsibilities
Monitor and ensure compliance with SLA, OOT, productivity, and inventory accuracy indicators; Lead, motivate, and develop the operational team; Supervise inbound and outbound processes to guarantee quality and traceability; Use data analysis tools to interpret operational results; Ensure satisfaction of internal and external clients.
Seniority
Senior, hands-on IC