Director, Workforce Management
Core
Build and run the staffing strategy to scale the clinician organization, connecting workforce planning, recruiting, onboarding, leadership capacity, and performance management into one operating system.
Role type
Director, Workforce Management (Clinical Operations)
Builds
A reliable, repeatable workforce engine for clinical teams (CCV) to support scaling from recruiting pipeline through clinician readiness and productivity.
Domain
Healthcare / Clinical Operations / Workforce Management
Required skills
Workforce planning, capacity management, recruiting strategy, onboarding model design, performance management, data analytics, cross-functional leadership, scaling distributed teams
Preferred skills
Experience scaling clinical operations, field operations, or home-based care workforces; ability to balance productivity with quality of care
Technologies
Dashboards, forecasting tools, workforce management operating systems
Responsibilities
Own the end-to-end workforce plan translating long-range growth targets into weekly/monthly hiring and readiness goals; Establish operating metrics and reporting for recruiting conversion, attrition, and clinician readiness; Build a scalable clinician onboarding model; Determine the right model for preceptors and clinical leads; Establish standards for workforce performance management (attendance, productivity, quality); Create dashboards and forecasts for capacity and resource allocation; Operate as a cross-functional leader aligning Clinical, Talent, IT, and Operations teams.
Seniority
Director, strategic planning & execution