Administrative Assistant (West Portal)
On-site
Core
Front-of-house support and patient intake specialist ensuring a seamless in-office experience and removing barriers to care.
Role type
Administrative Assistant (Member Support Specialist)
Builds
Patient intake, scheduling, and office operations for a primary care clinic
Domain
Healthcare / Primary Care
Deliverable
product features
Required skills
Patient intake, scheduling, insurance verification, front-of-house management, office upkeep, multi-software proficiency
Preferred skills
C-I-CARE framework application, team collaboration, problem-solving, empathy
Technologies
Slack, G-suite, Zoom, 1Life (Electronic Medical Record System)
Responsibilities
Patient check-in/check-out, same-day schedule management, insurance verification, office opening/closing and upkeep, team huddles, ad-hoc support for providers
Seniority
Entry-level to Junior