School of Product Management - Accelerator Mentor
Core
Industry professional mentor providing 1:1 technical support, guidance, and community engagement for students in Udacity's Nanodegree programs.
Role type
Senior IC Product Management Mentor
Builds
Student learning outcomes in product strategy, growth, and data-driven decision-making
Domain
EdTech / Product Management
Deliverable
client delivery
Required skills
Product Analysis & Growth Loops, Growth strategy and experimentation, product strategy, A/B testing, funnel and cohort analysis, customer acquisition and retention, LTV and churn optimization, monetization strategy and pricing, user and buyer persona development, UX optimization and journey mapping, channel strategy, data-driven decision-making
Preferred skills
Teaching technical concepts, public speaking, organizing technical talks or webinars
Technologies
Online community forums, Zoom
Responsibilities
Provide technical support for students daily over an online community forum, Answer questions around course content and facilitate content for students, Participate in organizing community activities such as webinars and technical challenges, Share extracurricular information and resources, Attend regular online meetings with Udacity representatives, Encourage engagement through discussions and activities, Redirect learners to appropriate support channels and escalate issues
Seniority
Senior, hands-on IC