National Training Specialist
Core
Design and deliver high-level product and soft skills training programs for Samsung to drive field execution and brand advocacy.
Role type
Senior Learning & Development Specialist (Consumer Electronics)
Builds
Custom training curriculums, learner-inclusive materials, and formal training implementation plans for Samsung retail staff and call centers.
Domain
Consumer Electronics / Retail / Customer Experience
Required skills
Adult learning methodologies, stakeholder collaboration, budget management, presentation skills, project management, consumer electronics knowledge, sales coaching, media relations
Preferred skills
Certificate IV in Training and Assessment, Microsoft Office proficiency, experience with large audiences (80+)
Technologies
Microsoft Office
Responsibilities
Identify training needs and coordinate events; design custom curriculums; build learner-inclusive materials; establish success measures; maintain expert knowledge of Samsung products; align training with marketing objectives; perform media duties; support Samsung stores with sales and coaching; deliver face-to-face and virtual training sessions.