Senior Project Manager (Software Implementation)
Core
Own and drive the full project lifecycle for customer implementations of a Decision Intelligence Platform for global supply chains, from post-sale handover through Go-Live and Hypercare.
Role type
Senior IC project manager (software implementation)
Builds
Customer implementations of the Movement Decision Intelligence Platform
Domain
Supply chain logistics technology / SaaS
Deliverable
production ML models
Required skills
Project lifecycle management, stakeholder communication, risk management, budget and scope management, cross-functional coordination, project planning and governance
Preferred skills
Experience in supply chain/transportation/logistics technology, SaaS implementations, TMS/ERP systems, additional languages (French, German, Spanish)
Technologies
Jira, Confluence, Microsoft Office, Zendesk, Rocketlane
Responsibilities
Develop and manage detailed project plans, timelines, and milestones; Lead project governance and status reporting; Manage project risks, issues, and dependencies; Coordinate cross-functional teams including Solutions Architects and Engineering; Facilitate project ceremonies (kick-off, weekly status, steering committees); Support testing phases (System Testing & UAT) and Go-Live execution; Oversee Hypercare phase transition.
Seniority
Senior, hands-on IC