[쿠팡] 로켓배송 상품 등록 프로세스 운영팀 매니저 (CE&Media Onboarding)
Core
Managing the end-to-end onboarding process for retail products to ensure rapid and accurate exposure to customers, including process standardization, quality management, and automation initiatives.
Role type
Senior Manager, Retail Onboarding Operations
Builds
Retail product catalog and onboarding workflows for Coupang's Rocket Delivery service
Domain
E-commerce / Retail Operations
Deliverable
product features
Required skills
Process management, Data analysis, Stakeholder collaboration, Project management, Quality assurance, Automation planning
Preferred skills
Category management, Service level management, SQL, Tableau, Power BI, Strategic prioritization
Technologies
Microsoft Excel, Google Sheets, SQL, Tableau, Power BI
Responsibilities
Establish and manage operational standards for retail product onboarding, Analyze operational data to identify quality issues and implement improvements, Collaborate with business managers and suppliers to build onboarding processes, Monitor supplier communication and registration status to manage productivity, Structure and execute operational strategies while managing guides and manuals, Lead automation projects to reduce onboarding lead time
Seniority
Senior, hands-on IC with management responsibilities