Merchant Operations Associate
Core
Providing ongoing support to merchant partners to ensure a smooth and high-quality experience on the delivery platform.
Role type
Associate, merchant operations support
Builds
Merchant partner experience and operational efficiency
Domain
Food delivery / E-commerce
Deliverable
product features
Required skills
Menu and assortment management, Quality and satisfaction assessments, Training and onboarding, Sales and operational coordination, Technical issue resolution, Process improvement
Preferred skills
Customer service, Administration, Sales support, Restaurant or retail industry experience
Technologies
Wolt Portal, Digital tools