Senior Technical Writer (Toronto)

TorontoFull-time2026-10-26 → 2026-11-10

Hybrid

Core

Creating and delivering customer-centered technical content to guide users in adopting and deploying identity and access management solutions.

Role type

Senior Technical Writer (Cloud/Enterprise)

Builds

Developer and admin documentation for Okta products

Domain

Identity and Access Management (IAM), Cloud Security

Required skills

Technical documentation for Cloud/Enterprise products, Topic-based writing, SDK/CLI/REST API documentation, Markdown, Git/GitHub, DITA authoring tools (Oxygen), GenAI tools (Claude/Gemini/ChatGPT)

Preferred skills

Knowledge of JavaScript/Python/React/Angular, Experience with Redocly or API management platforms, Understanding of security product use cases, Technical Writing degree

Technologies

Oxygen, Git, GitHub, Markdown, Redocly, Claude, Gemini, ChatGPT, JavaScript, Python, React, Angular

Responsibilities

Design, develop, edit, and deliver accurate developer and admin documentation; Collaborate with Engineering, Product, and Support teams to ensure content quality; Review API documentation with developers; Analyze customer feedback to enhance content depth and relevance; Plan and prioritize deliverables for multiple engineering teams

Seniority

Senior, hands-on IC

About Okta

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.