Workplace Experience Manager
Core
Lead and develop a team of Workplace Experience Associates to manage front office administration, customer service, and daily office operations for colleagues in the Americas.
Role type
Senior IC workplace experience manager
Builds
A highly productive and organized work environment with best-in-class employee experience
Domain
Corporate real estate and facilities management
Deliverable
physical/clinical work
Required skills
Team leadership, front office administration, customer service, space planning, seating allocation, vendor management, contract management, event planning, budgeting, new hire onboarding, staff performance management, inventory tracking, invoice processing
Preferred skills
OfficeSpace platform experience, Navan experience, space planning and seating management expertise, track record of improving reception and office services (via careerplan.io/jobs/8244313-workplace-experience-manager-at-schonfeld)
Technologies
OfficeSpace, Navan, MS Excel, PowerPoint
Responsibilities
Lead and develop a team of five Workplace Experience Associates; oversee office operations and maintain a productive work environment; manage internal and external relationships with HR, Facilities, Accounting, and Building Management; manage contracts and vendor relationships; plan and manage events including budgeting; track office expenditures and inventory; process and approve invoices; support new hire onboarding and office tours; develop training guides and work standards; manage staff performance reviews.
Seniority
Senior, hands-on IC with team leadership
