Workplace Experience Lead, Associate
Core
Lead all Workplace Experience operations for San Francisco and LA offices, managing reception, hospitality, pantries, conference rooms, office services, catering, internal events, and facilities management to deliver a seamless, high-quality workplace experience.
Role type
Senior IC Workplace Experience Lead
Builds
Operational excellence in office services, events, and facilities for Blackstone's San Francisco and LA offices
Domain
Corporate Services / Workplace Operations / Hospitality
Deliverable
product features
Required skills
Vendor management, budget management, event planning, stakeholder relationship management, operational process improvement, quality control, inventory management, compliance management
Preferred skills
Workplace technology platform expertise (EMS, Cvent, Envoy), IWMS tools, floorplan viewing software, workplace health and safety practices
Technologies
EMS, Cvent, Envoy, Microsoft Excel, IWMS tools, Concur, Adobe, BOX
Responsibilities
Lead Workplace Experience operations for SF and LA offices; oversee planning and execution of meetings, events, and visitor services; manage day-to-day office operations including maintenance, cleanliness, and F&B areas; build and improve standard operating procedures and service standards; develop and maintain relationships with internal stakeholders, clients, and vendors; partner with Facilities, Real Estate, and other teams on workplace projects; manage Workplace Experience budgets and cost-saving opportunities
Seniority
Senior, hands-on IC
