Account Manager (Junior)
Core
Act as a bridge between clients and the Streem team, offering operational support, expertise, and platform training while monitoring the media landscape to identify key events and trends.
Role type
Junior Account Manager (Customer Success)
Builds
Client accounts, media intelligence reports, transcripts, and summaries
Domain
Media monitoring, public affairs, and communications
Required skills
client relationship management, media landscape monitoring, Boolean search, CRM tools, report production, quality control
Preferred skills
media experience, communications background, Boolean search proficiency
Responsibilities
Setting up and customizing client accounts; building and upholding strong client relationships; proactively monitoring the media landscape; acting as the voice of the customer; delivering high-quality media intelligence reports.
Seniority
Junior, 1-2 years experience