Workplace Experience Manager, Bengaluru
Core
Strategic leader responsible for overseeing workplace operations, facilities, and programs to ensure a welcoming, comfortable, and intuitive work environment for employees, visitors, and candidates at the Bengaluru office.
Role type
Senior Workplace Experience Manager (Site Lead)
Builds
Operational excellence in facilities, hospitality, and employee experience programs
Domain
Financial Services / Workplace Operations
Required skills
Facilities management, vendor management, budget management, team leadership, operational incident management, stakeholder relationship building, data synthesis, strategic planning
Preferred skills
Google Suite, Slack, Jira, AI tools for automation and insights, independent problem solving, cross-functional influence
Technologies
Google Suite, Slack, Jira
Responsibilities
Oversee workplace operations including building operations, front of house, shipping & receiving, events support, and employee health and safety; Lead, coach, and motivate a team of workplace services professionals; Build and maintain strong relationships with internal stakeholders and local employees; Own operational performance by monitoring service levels and driving continuous improvement; Work with Finance & Strategy and IFM partners to develop and oversee the opex budget; Craft communications and documentation regarding Workplace policies and programs; Ensure consistent execution of global workplace programs and standards at the site.
Seniority
Senior, hands-on IC with strategic leadership