Customer Delivery Driver - Chicago, IL - Penny
Core
Customer Advocates facilitate vehicle pick-ups at Carvana's Vending Machine locations, handling customer interactions, paperwork, and vehicle logistics.
Role type
Customer-facing delivery and pick-up specialist
Builds
Used vehicle pick-up experiences for customers
Domain
Used automotive retail
Deliverable
client delivery
Required skills
Customer service, vehicle detailing, safe driving, physical labor (lifting 50lbs), notary public, state-specific salesperson/verifier licensing
Preferred skills
None stated
Technologies
Customer tracking systems, DMV/title and registration systems
Responsibilities
Create memorable pick-up experiences at Vending Machine locations, complete customer paperwork and update tracking systems, address customer questions and minor technical issues, drive safely and maintain a clean driving record, perform physical tasks like detailing and loading/unloading vehicles
Seniority
Entry-level to Individual Contributor