Customer Service Delivery Advocate
Core
Deliver used vehicles directly to customers' driveways using custom car haulers, including loading/unloading vehicles and completing delivery paperwork.
Role type
Field delivery specialist (automotive retail)
Builds
Carvana's direct-to-consumer used car delivery service
Domain
Used automotive retail
Deliverable
physical/clinical work
Required skills
physical loading/unloading of vehicles, safe driving, customer interaction, paperwork completion, state-specific licensing compliance
Preferred skills
ability to work flexible shifts including weekends, willingness to work in various weather conditions
Technologies
customer tracking system, DMV/title and registration systems
Responsibilities
deliver vehicles to customers' doors, load and unload vehicles onto haulers, inspect haulers for safety, complete customer paperwork, maintain a clean driving record
Seniority
Entry-level to Individual Contributor