Legal Operations Team Lead
Core
Manage a team of Associates to deliver operational KPIs, support user-facing operations, and improve team processes for Stripe's global user base.
Role type
Senior IC Legal Operations Team Lead
Builds
Operational capabilities and frictionless support experiences for Stripe users
Domain
Financial infrastructure / Legal Operations
Required skills
Team management, capacity planning, performance coaching, stakeholder collaboration, process improvement, recruitment support, KPI delivery, subject matter expertise
Preferred skills
Data-driven prioritization, dashboard building, operational metrics interpretation, evidence-based decision making
Technologies
Dashboards, operational metrics tools
Responsibilities
Manage team capacity and scheduling, set clear performance goals, mentor associates for career progression, drive process improvements to reduce manual effort, support recruitment initiatives, provide continuous performance feedback
Seniority
Senior, hands-on IC
