Technical Architect
Core
Technical advisor delivering outcome-based solutions across the customer lifecycle, specializing in integrations, data strategies, and use case design.
Role type
Senior IC Technical Architect (Expert Services)
Builds
Custom integrations, data strategies, and strategic use cases for the Braze Platform
Domain
SaaS, Mobile, APIs, Customer Engagement
Deliverable
client delivery
Required skills
Complex environment management, Data/system architecture design, SDK/API integration, Cross-functional collaboration, Resourceful problem-solving
Preferred skills
AI/ML trends knowledge, Engineering best practices advocacy
Technologies
SDKs, APIs, Data platforms
Responsibilities
Partner with Sales, CS, TAMs, Product, and Engineering to understand client requirements; Design complex, secure technical solutions and scopes of work; Guide customers through technical onboarding and advanced use cases; Troubleshoot complex technical obstacles and document custom integrations; Advocate for new AI/ML practices to enhance platform capabilities
Seniority
Senior, hands-on IC
