Lead, Strategy and Operations (Kuala Lumpur based)
Core
Lead strategic initiatives and operations for Agoda's regional markets, partnering with leadership to define priorities, drive execution, and manage business rhythm.
Role type
Senior IC strategy and operations lead
Builds
Strategic roadmaps, operational processes, and executive dashboards for regional travel markets
Domain
Travel technology / Online Travel Agency (OTA)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Strategic thinking, Program/Project Management (PMO), Data analysis, Advanced Excel, PowerPoint, SQL, Data visualization (Tableau/Superset/Metabase), Business case development, KPI setting
Preferred skills
Business development, Commercial experience, Internet/consulting/tech industry background, AI tool utilization
Technologies
Excel, PowerPoint, SQL, Tableau, Superset, Metabase
Responsibilities
Define strategic priorities with regional leadership, Lead end-to-end strategic projects, Prioritize and plan projects with KPIs, Streamline operational processes, Build business cases for senior stakeholders, Analyze data and automate reports
Seniority
Senior, hands-on IC