Manager, Corporate IT
Core
Lead the transformation of Corporate IT from a legacy service desk to an AI-native engineering team, architecting automation and agentic workflows for identity, endpoint management, and SaaS governance.
Role type
Manager, Corporate IT Engineering
Builds
AI-first operating model, zero-touch provisioning workflows, agentic remediation systems, and programmable IT infrastructure.
Domain
Enterprise IT Operations, Identity & Access Management, Endpoint Security, SaaS Governance
Deliverable
production ML models | product features | infrastructure
Required skills
Systems engineering, IT management in distributed environments, Okta lifecycle automation, Jamf Pro device management, production automation architecture, SaaS governance, SOC 2/ISO audit compliance, AI workflow orchestration, prompt design
Preferred skills
None explicitly stated
Technologies
Okta, Jamf Pro, AI/LLM frameworks
Responsibilities
Mentor and scale the IT engineering organization across US and EMEA time zones, Architect an AI-first operating model transitioning from ticket-based support to proactive remediation, Deliver end-to-end lifecycle automation for zero-touch provisioning, Manage the internal tech stack as programmable infrastructure, Operate IT-owned controls and produce evidence for SOC 2 and ISO audits, Provide SaaS portfolio governance overseeing access reviews and license optimization, Serve as incident commander for high-severity IT events, Collaborate cross-functionally to enforce access and procurement policies
Seniority
Manager, hands-on IC with team leadership
