Senior Manager, DashPass Strategy & Operations, Benefits and Merchant GTM
Core
Define and own the merchant co-funding strategy for DashPass, quantifying value to merchants and building the business case for sustainable, scalable member benefits.
Role type
Senior Manager, Strategy & Operations (Two-sided marketplace)
Builds
Merchant co-funded offers and value propositions for DashPass
Domain
Local commerce, subscription marketplaces, merchant monetization
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategy & operations, commercial strategy, quantitative problem-solving, data self-service (SQL/Excel), cross-functional influence, ambiguity management, executive communication, partnership negotiation
Preferred skills
Subscription business, marketplace dynamics, advertising, retail media, merchant/SMB experience
Technologies
SQL, Excel
Responsibilities
Define which benefits merchants should fund and build the corresponding business case; quantify incremental volume and customer acquisition attributable to DashPass; influence the promotions and monetization product roadmap; act as DRI in merchant commercial conversations to size impact and set guardrails; establish frameworks to ensure member benefits drive positive merchant outcomes; model complex tradeoffs for senior leadership; design and scale operational experiments.
Seniority
Senior Manager, hands-on IC with strategic ownership
