Operations Manager
Core
Oversee and optimize Third-Party Logistics (3PL) fulfillment partner performance, ensuring SLA compliance, cost efficiency, and food safety standards for HelloFresh Ireland.
Role type
Senior Operations Manager (3PL Vendor Management)
Builds
Fulfillment operations and customer delivery experience
Domain
Logistics / Supply Chain / Food & Beverage
Required skills
3PL/vendor management, stakeholder negotiation, KPI/SLA monitoring, root-cause analysis, Lean principles, food safety governance, data analytics
Preferred skills
SQL, Tableau, Power BI, Six Sigma, FMCG background
Technologies
WMS, SQL, Tableau, Power BI, Excel
Responsibilities
Monitor and analyze 3PL site KPIs (SLA, throughput, cost, errors); Conduct performance reviews with 3PL management; Oversee adherence to food safety and quality standards via audits; Drive continuous improvement and waste reduction initiatives; Act as the bridge between central teams and the 3PL partner.
Seniority
Senior, hands-on IC