Responsable des Opérations - H/F
Core
Operations Manager overseeing external service provider activities (logistics, production support, document flows) and managing on-site teams in Toulouse.
Role type
Senior Operations Manager (Service Delivery)
Builds
Operational continuity and service delivery for logistics and production support
Domain
Industrial/Logistics Operations
Required skills
Operational leadership, SLA/KPI management, stakeholder management, process governance, corrective action planning, performance reporting, ERP systems, MS Office
Preferred skills
Supply Chain Management, Direct Purchasing, Digitalization/Automation, Team coaching
Responsibilities
Pilot operational activities of external providers, validate daily/weekly planning, ensure process compliance, manage escalations, coach on-site support staff, control SLA/KPI adherence, define and track performance metrics, drive continuous improvement, prepare performance reports.
Seniority
Senior, hands-on IC