RMS Architect
Core
Public Safety Consultant specializing in Records Management System (RMS) products and workflows, overseeing configuration, business process analysis, and implementation for public safety agencies.
Role type
Senior IC Public Safety Consultant (RMS)
Builds
Reporting, Case Management, Evidence, and Warrants products for public safety agencies
Domain
Public Safety / Government / Records Management Systems
Deliverable
product features
Required skills
RMS product expertise, business process analysis, change management, training delivery, stakeholder management, Agile and Waterfall project management
Preferred skills
Public safety agency experience, hands-on planning and delivery, workflow development
Technologies
Mark43 RMS product suite
Responsibilities
Oversee configuration and business process analysis across public safety agencies; Train agencies on best practices and guide change management; Establish processes to deliver RMS workstream best practices; Oversee end-to-end testing of RMS workstreams, integrations, and hardware components; Gather product feedback to establish development priorities; Assist growth by vetting customer workflows for downstream planning; Convey key team metrics and project risks to project managers; Update training materials with the Training team.
Seniority
Mid-level, hands-on IC