Customer Service Executive - 12 Month Contract
On-site
Core
Provide exceptional customer service to internal and external conference customers, managing registrations, payments, and queries.
Role type
Customer Service Representative
Builds
Event registration processes and client communication
Domain
Events and Conferences
Deliverable
client delivery
Required skills
multi-tasking, prioritisation, time management, organisational skills, attention to detail, computer literacy, Microsoft Office proficiency
Responsibilities
Set-up of event information in the registration database, Accurately processing delegate registrations, payments, cancellation, Listen and understand client requests, Liaise with internal departments to ensure smooth delegate registration process
Seniority
Individual Contributor
