Implementation Manager
Core
Launch new clients on Movable Ink's Studio and Da Vinci platforms for personalized email and mobile programs using AI and personalization products.
Role type
Implementation Manager (Client & Project Management)
Builds
Client implementations of data-activated content generation and AI decisioning solutions
Domain
Marketing Technology (Email & Mobile Personalization)
Deliverable
client delivery
Required skills
Project management, client relationship management, platform configuration, QA, technical troubleshooting, solution architecture collaboration, marketing strategy understanding, web technologies (HTML, JavaScript, APIs)
Preferred skills
Experience with enterprise mobile/email service providers, strong communication, multitasking
Technologies
Studio, Da Vinci, Attentive, Airship, Bird, Sinch, Vibes, Salesforce Marketing Cloud, Oracle Responsys, Adobe Campaign, Adobe Journey Optimizer, Braze, Epsilon, Cordial, Cheetah Digital, Bloomreach, Zeta, Iterable, HTML, JavaScript, APIs
Responsibilities
Manage end-to-end client launches, conduct platform training, configure and QA campaigns, collaborate with technical teams on custom solutions, partner with sales for retention and upsell
Seniority
Mid-level, hands-on IC