Complaints Administrator Intern
Core
Assist the complaints administrative process and resolution for a leading online retailer.
Role type
Entry-level complaints administrator intern
Builds
Resolution feedback and logistics escalations for clients
Domain
E-commerce / Retail
Deliverable
client delivery
Required skills
Computer literacy, MS Office Suite proficiency, data collection and interpretation, problem-solving, time management, organizational skills
Preferred skills
Report compilation, self-motivation, willingness to learn
Technologies
MS Office Suite (Word, Excel, PowerPoint)
Responsibilities
Assist in complaints administrative process and resolution, investigate and resolve logistic escalations, liaise with fulfillment branches and supply chain teams, communicate with customer service to facilitate investigations, perform general administrative support
Seniority
Intern, entry-level
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