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Complaints Administrator Intern

Cape Town Office💼 Internship🗓 2026-09-11 → 2026-09-26

Core

Assist the complaints administrative process and resolution for a leading online retailer.

Role type

Entry-level complaints administrator intern

Builds

Resolution feedback and logistics escalations for clients

Domain

E-commerce / Retail

Deliverable

client delivery

Required skills

Computer literacy, MS Office Suite proficiency, data collection and interpretation, problem-solving, time management, organizational skills

Preferred skills

Report compilation, self-motivation, willingness to learn

Technologies

MS Office Suite (Word, Excel, PowerPoint)

Responsibilities

Assist in complaints administrative process and resolution, investigate and resolve logistic escalations, liaise with fulfillment branches and supply chain teams, communicate with customer service to facilitate investigations, perform general administrative support

Seniority

Intern, entry-level

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