Senior ServiceNow Developer
Core
Design and build ServiceNow solutions including workflows, integrations, and AI agent configurations to support ITSM, HRSD, and CMDB operations.
Role type
Senior ServiceNow Developer (IC)
Builds
ServiceNow platform features, integrations with external systems, and AI-driven support agents (Now Assist/Moveworks)
Domain
IT Service Management (ITSM) / Enterprise Service Management (ESM)
Deliverable
production ML models | product features
Required skills
ServiceNow platform expertise, Flow Designer, JavaScript, REST/SOAP integration, IntegrationHub, ITSM module knowledge
Preferred skills
Experience with Moveworks and Now Assist, HRSD or CMDB/CSDM module experience
Technologies
ServiceNow, Flow Designer, IntegrationHub, REST, SOAP, OAuth, Now Assist, Moveworks
Responsibilities
Design and build Flow Designer workflows, business rules, and UI experiences; Build and maintain integrations between ServiceNow and external systems; Configure and tune AI skills and agents for Now Assist and Moveworks; Perform code reviews, unit testing, and manage update sets for smooth upgrades; Document all built solutions for maintainability
Seniority
Senior, hands-on IC
