Store Manager - Peoples Jewellers - Tanger Outlet Center
Core
Lead day-to-day operations of a single jewelry retail store to achieve sales, profitability, and customer satisfaction goals.
Role type
Store Manager (Retail)
Builds
Jewelry retail store operations and customer experiences
Domain
Retail / Jewelry
Deliverable
product features
Required skills
Retail sales management, team coaching and development, inventory control, visual merchandising, sales strategy execution, conflict resolution, operational compliance
Preferred skills
Jewelry industry experience, Diamond Council of America (DCA) certification, bilingualism
Technologies
MS Office, Workday, video conferencing tools
Responsibilities
Coach and develop store staff on operations, sales techniques, and product knowledge; Attain sales projections and develop strategies to maximize team sales potential; Ensure compliance with company policies and maintain store cleanliness; Manage inventory, payroll, and discounting to control expenses and increase profit margins; Handle customer issues and drive high-level customer service through training and outreach.
Seniority
Manager, hands-on IC