Store Manager - Zales - Morgantown Mall
Core
Lead day-to-day operations of a single jewelry retail store to drive sales, profitability, and customer satisfaction.
Role type
Store Manager
Builds
Jewelry retail store operations and customer experiences
Domain
Retail / Jewelry
Deliverable
product features
Required skills
Retail sales management, team coaching and development, inventory control, visual merchandising, conflict resolution, sales strategy execution, compliance management
Preferred skills
Jewelry industry experience, Diamond Council of America (DCA) certification, bilingual skills
Technologies
MS Office, Workday
Responsibilities
Coach and develop store staff on operations and sales techniques; achieve sales projections and quotas; manage inventory, discounts, and expenses; ensure brand representation and store cleanliness; handle customer issues and complaints; maintain team member data and compliance with company policies.
Seniority
Mid-level management