Store Manager - Zales - Ashley Park
Core
Lead day-to-day operations of a single jewelry retail store to achieve sales, profitability, and customer satisfaction goals.
Role type
Store Manager
Builds
Jewelry retail store operations and customer experiences
Domain
Retail / Jewelry
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Retail sales management, team coaching and development, inventory control, visual merchandising, sales strategy execution, conflict resolution, operational compliance, financial management (discounting/payroll), customer experience leadership
Preferred skills
Jewelry industry experience, Diamond Council of America (DCA) certification, bilingual communication
Technologies
MS Office, Workday, POS systems, inventory management software
Responsibilities
Coach and develop store staff in operations, sales, and customer service; attain sales projections and quotas; manage inventory, merchandising, and visual standards; resolve customer issues and drive satisfaction; control expenses and profit margins; ensure compliance with company policies; manage scheduling and attendance.
Seniority
Manager, hands-on IC