Store Manager - Zales - Louis Joliet Mall
Core
Lead a jewelry retail store team to drive sales, ensure operational excellence, and deliver exceptional customer experiences in a mall environment.
Role type
Retail Store Manager
Builds
Jewelry sales and customer service operations
Domain
Retail / Jewelry
Deliverable
product features
Required skills
Sales strategy, team coaching, inventory control, visual merchandising, conflict resolution, financial management, compliance enforcement
Preferred skills
DCA certification, specialty retail experience, bilingual communication
Technologies
MS Office, Workday, POS systems
Responsibilities
Coach and develop store staff on operations and sales techniques; attain sales projections and quotas; manage inventory, payroll, and expenses; ensure compliance with company policies; maintain store cleanliness and brand image; handle customer issues and complaints.
Seniority
Mid-level management