Taboola news L3 support
Core
Technical owner of OEM and publisher partner relationships, investigating revenue/inventory anomalies, debugging ad-serving/tracking issues, and fixing problems across product, infrastructure, and algorithmic layers.
Role type
Senior L3 Technical Support Engineer (Ad-Tech)
Builds
Internal AI tooling (RCA agents, investigation apps, monitoring automation) and production support for ad-serving systems.
Domain
Performance advertising technology, ad-serving, distributed systems, data analytics.
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
SQL (complex queries, CTEs, window functions), distributed systems debugging, code reading/traceability, root-cause analysis, AI tooling fluency (LLMs, coding assistants), incident response.
Preferred skills
Building AI agents/MCPs, ad-serving systems (DFP/GAM, programmatic, attribution), RSS feed-ingestion pipelines, production monitoring (Grafana, Kibana, PagerDuty).
Technologies
SQL (MySQL, Vertica), Kusto (KQL), BigQuery, Grafana, Kibana, Tableau, PagerDuty, LLMs.
Responsibilities
Investigate end-to-end publisher/OEM technical issues (revenue drops, tracking gaps, content errors), write/refine SQL and query production data, build/tune production alerts, share on-call rotation, operate/extend AI tooling portfolio, partner with R&D to triage and resolve issues, build internal tooling/runbooks with AI assistance.
Seniority
Senior, hands-on IC
