Senior Client Delivery Manager
Core
Senior client-facing role ensuring successful delivery of complex Branded Partnership and Agency engagements for brands and institutions.
Role type
Senior Client Delivery Manager
Builds
Branded partnerships and agency engagements
Domain
Media, creative studio, social media, and content production
Deliverable
client delivery
Required skills
client delivery management, cross-functional team leadership, risk management, resourcing and forecasting, timeline and milestone tracking, quality control, project management tools proficiency, stakeholder communication
Preferred skills
experience building scopes and staffing plans, experience with creator programs and social media workflows
Technologies
Asana, Kantata, Smartsheet, Google Drive, Google Suite, Excel/Sheets
Responsibilities
Translate client objectives into delivery approaches and execution plans; oversee day-to-day delivery for multiple workstreams; manage resourcing and forecasting; track burn and delivery health; lead internal milestone meetings; maintain quality control across deliverables; log lessons learned and drive process improvement.
Seniority
Senior, hands-on IC