Scheduling Specialist, Network Operations
Core
Provide scheduling and troubleshooting support for Carvana's Market Operations department, ensuring on-time delivery events and maintaining field advocate efficiency.
Role type
Operations Scheduling Specialist
Builds
Daily activity schedules for field teams across the Market Operations Network
Domain
Automotive retail operations and logistics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
scheduling, data gathering, root cause analysis, Google Sheets, administrative documentation, multitasking, prioritization
Preferred skills
experience in Customer Experience, Market Operations, Retail, Maintenance, or Logistics
Technologies
Google Sheets, internal scheduling systems
Responsibilities
Generate and publish daily activity schedules for field teams; serve as the first point of contact for network or scheduling issues; collaborate with Market Operations Field Advocates, Leadership, Logistics, and Network Planning to minimize delivery delays; conduct root cause analysis for delivery delays; document real-time adjustments and communicate with Market Operations Field Leadership
Seniority
Individual Contributor, entry-to-mid level