Salesforce Business Analyst
Core
Administer Salesforce Media Cloud and develop reporting/analytics to support revenue operations and business intelligence.
Role type
Salesforce Business Analyst / Administrator
Builds
Salesforce Media Cloud environment, reports, dashboards, and automated workflows
Domain
Media industry / Revenue Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Salesforce Administration, Salesforce Media Cloud, Flow development, Report/Dashboard creation, Data migration, Data governance, Security management, Process automation
Preferred skills
Third-party integration, Cross-functional stakeholder management, Media industry experience
Technologies
Salesforce, Salesforce Media Cloud
Responsibilities
Manage users, permissions, page layouts, flows, reports, dashboards, validation rules, and automation; Partner with revenue teams to translate business needs into scalable solutions; Develop and maintain reports and dashboards for executive visibility; Support data migration and ensure data quality; Identify opportunities to automate manual workflows; Support sales planning and performance management; Troubleshoot system issues and support change management; Create documentation and training materials to support user adoption.
Seniority
Junior to Mid-level, hands-on IC