Senior Enterprise Systems Analyst
Core
Lead end-to-end Salesforce platform initiatives, strategy, and governance for the Chan Zuckerberg Initiative's Central Tech team.
Role type
Senior Enterprise Systems Analyst (Salesforce Platform Lead)
Builds
Enterprise Salesforce solutions, AI-automated workflows (Agentforce/Einstein), and platform governance frameworks.
Domain
Nonprofit technology / Enterprise CRM / AI Operations
Deliverable
production ML models | product features
Required skills
Salesforce platform architecture, Salesforce Administrator certification, Salesforce Flow, program management, stakeholder management, Agile methodologies, AI tool integration
Preferred skills
Agentforce, Einstein AI, Marketing Cloud, Data Cloud, Conga Contracts, DocuSign integrations, Contract Lifecycle Management, Apex, Visualforce, JavaScript, GitHub, Gearset, Qualtrics, philanthropy sector experience
Technologies
Salesforce, Agentforce, Einstein AI, Jira, Confluence, Airtable, ChatGPT, Claude, Gemini, Conga, DocuSign, GitHub, Gearset
Responsibilities
Lead planning and delivery of complex Salesforce initiatives; own and maintain the platform roadmap; perform hands-on configuration, testing, and QA; serve as central point of contact for business and technical stakeholders; stay current on Salesforce releases and emerging AI capabilities; identify risks and ensure compliance with security policies.
Seniority
Senior, hands-on IC with program management leadership
