Senior Collections Analyst
Core
Own a global portfolio of commercial accounts, driving outreach to secure payments, resolving disputes, and advising on credit hold decisions to balance commercial urgency against risk.
Role type
Senior Collections Analyst
Builds
Cash flow and payment collections for commercial accounts
Domain
Technology / Financial Services / Accounts Receivable
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
dunning strategy, dispute/deduction management, credit risk assessment, SAP navigation, analytical problem solving, written/verbal communication
Preferred skills
experience with international payment cycles, knowledge of withholding tax reconciliation
Technologies
SAP
Responsibilities
Run proactive outreach to secure payment commitments and reduce past-due balances; Advise the credit hold team on payment history and account risk; Resolve billing disputes, credit memos, and complex multi-party disputes; Manage withholding tax reconciliation and navigate country-specific regulatory requirements; Flag high-risk accounts for bad debt reserve review and maintain account-to-owner contact mapping
Seniority
Senior, hands-on IC