Senior IT Systems Administrator
Core
Provide hands-on IT support and systems administration for the Bay Area office and employees across AMER and EMEA regions, focusing on macOS endpoints, identity management, and core SaaS applications.
Role type
Senior IT Systems Administrator (Individual Contributor)
Builds
Secure, reliable, and user-friendly workplace technology including endpoints, identity platforms, and business applications.
Domain
Corporate IT Operations / Endpoint Management / Identity & Access Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
macOS endpoint administration, Jamf MDM, enterprise identity provider administration (Okta), business application support (Google Workspace, Microsoft 365), IT asset lifecycle management, IT service management (ticketing systems), vendor coordination, process improvement, scripting/automation, security compliance (SOC 2, ISO 27001)
Preferred skills
Distributed/high-growth startup environment experience, office network/conference-room technology support, international hardware logistics, workflow automation tools
Responsibilities
Provide Tier 1 and Tier 2 support for employees across AMER and EMEA; Administer Jamf, Okta, VPN, DLP, Google Workspace, Microsoft 365, Slack, Zoom, and Adobe; Manage user accounts, application access, groups, SSO, and MFA; Own the lifecycle of laptops, mobile devices, and IT assets from procurement to decommissioning; Provide hands-on technology support for the Bay Area office workstations and conference-room technology; Partner with EMEA managed-service provider for device delivery and asset recovery; Identify service improvements and automate repetitive IT workflows; Lead assigned IT projects from requirements gathering through implementation.
Seniority
Senior, hands-on IC
