Business Readiness Lead
Core
Coordinate business readiness activities to ensure staff are prepared for process improvements, system enhancements, and operational change across customer-facing and operational teams.
Role type
Business Readiness Lead
Builds
Change initiatives and operational transformation programs
Domain
Government sector / Public Administration
Required skills
Business readiness and change management, stakeholder engagement, communication planning, workshop facilitation, risk monitoring, project coordination, training material development
Preferred skills
Jira, Miro, Microsoft 365
Responsibilities
Conduct business readiness and change impact assessments, develop communication and engagement plans, create learning materials and business support resources, coordinate testing participation, support leaders in implementing change, facilitate stakeholder engagement sessions, monitor risks and dependencies, provide go-live support, manage readiness activities across multiple initiatives
Seniority
Mid-Senior, hands-on IC
