Sr. Business Analyst (Having a Baby Support Services)
Core
Lead business analysis for a government digital service transformation to improve the birth registration experience for citizens.
Role type
Senior Business Analyst (Public Sector Digital Services)
Builds
Digital service delivery for birth registration and vital statistics programs
Domain
Public sector / Government / Civil Registration
Required skills
Business analysis, Requirements gathering, Process modeling, Agile methodology, User story creation, Stakeholder engagement, Workshop facilitation, Backlog management
Preferred skills
Vital Statistics experience, Service transformation, Human-centred design, Life-event services, Agile leadership, Cross-functional coordination
Technologies
Agile tools, Process modeling software
Responsibilities
Lead business analysis activities for the Having a Baby initiative, Analyze current state processes and systems, Facilitate workshops and interested party engagement, Document business requirements and process improvements, Develop future-state business processes and service models