CareerPlan

Sr. Business Analyst (Having a Baby Support Services)

Melbourne, Victoria, AUFull-time2026-11-08 → 2026-11-09

Core

Lead business analysis for a government digital service transformation to improve the birth registration experience for citizens.

Role type

Senior Business Analyst (Public Sector Digital Services)

Builds

Digital service delivery for birth registration and vital statistics programs

Domain

Public sector / Government / Civil Registration

Required skills

Business analysis, Requirements gathering, Process modeling, Agile methodology, User story creation, Stakeholder engagement, Workshop facilitation, Backlog management

Preferred skills

Vital Statistics experience, Service transformation, Human-centred design, Life-event services, Agile leadership, Cross-functional coordination

Technologies

Agile tools, Process modeling software

Responsibilities

Lead business analysis activities for the Having a Baby initiative, Analyze current state processes and systems, Facilitate workshops and interested party engagement, Document business requirements and process improvements, Develop future-state business processes and service models